JAIPUR METRO RAIL CORPORATION LIMITED Exam Pattern & Syllabus For the Post of Customer Relations Assistant

Stage – I
 

Written Test – 90 marks: The maximum time permitted for the written test shall be 135 minutes, and it shall carry 120 questions for a total of 90 marks. The questions shall be multiple choice objective type, with 0.75 marks being awarded for each right answer and 0.25 marks being deducted for each wrong answer. Minimum pass marks shall be 40 % for all candidates other than SC/ST Category candidates and 35 % for SC/ST Category candidates. The indicative scheme of the question paper (i.e., approximate number of questions ± 10%) shall be as follows:

 

i. General Knowledge & Awareness– Current Affairs, Economy, Culture, History, Geography, Natural Resources and Environment of India, with special focus on Rajasthan.
 

ii. General Science – Acids, Bases and Salts, Chemical Reactions, Metals and Non-metals, Carbon compounds, Periodic classification of elements, Live Processes, Control and co-ordination in animals and plants, Reproduction, Heredity and Evolution, Electric current, Potential difference and Electric current, Magnetic effects of current, Reflection of light, Refraction, Refraction of light through prism, Work, Force, Nuclear Physics, Natural resources and Environment.
 

iii. Quantitative Aptitude - Ratio and Proportion, Percentages and Averages, Profit and Loss, Speed and Distance, Time and Work, LCM and HCF, Simple and Compound Interest.
iv. Logical Ability and Reasoning - Data Interpretation, Venn Diagram, Inductive Logic, Puzzles, Coding and decoding, Number Series, Blood Relations, Arrangements.
 

v. Computer Awareness - Input and Output devices, Latest trends in IT, Computer Networks, Operating System, E- Mail and Internet, MS-Office.
 

vi. English Comprehension - Comprehension passage in English with questions in English only.
 

vii. Hindi Comprehension –Comprehension passage in Hindi with questions in Hindi only.
 

Stage – II
 

(i) Interview – 10 marks: The focus of interview will be on personality traits, including communication skills, of the candidates. There will be no minimum pass marks for the interview, but failure to appear in interview will disqualify the candidate.
 

(ii) Medical Fitness Test (Qualifying Test): All candidates called for interview and/or placed on the final merit list or panel of wait listed candidates shall have to undergo and pass medical fitness test as prescribed by JMRC.